Privacy Policy
Thank you for trusting and choosing TheBlueTshirt. We hope you have had a wonderful and memorable shopping experience with us.
During your interactions with TheBlueTshirt and while using our services, certain information may be shared so that both you and TheBlueTshirt can better understand and support one another. TheBlueTshirt takes the protection of customers’ personal information seriously and is committed to helping you keep your information secure.
Please refer to the details below to better understand how your personal information is collected, used, and protected when you use TheBlueTshirt’s products and services.
1. Purpose and Scope of Information Collection
To provide you with the full experience of TheBlueTshirt’s services and to support you as effectively as possible, we may need to collect certain information from you.
When you create an account or use TheBlueTshirt’s services, you may be asked to provide personal information such as your full name, gender, date of birth, email address, billing address, shipping address, telephone number, payment details, card payment information, bank account details, and other relevant information.
This information is required for us to provide TheBlueTshirt’s products and services to you.
2. How We Use Your Information
Once you have agreed to provide your personal information, TheBlueTshirt may use that information to provide products and services to you.
For example, your information may be used to:
- Verify and manage orders
- Provide customer support
- Provide information related to our services
- Process orders and provide services and information through our website at your request
- Send information about new products, services, promotions, and upcoming events if you have subscribed to receive marketing emails
If you no longer wish to receive marketing emails from us, you may unsubscribe at any time by clicking the Unsubscribe link at the bottom of our emails.
We may also provide your name, contact details, and shipping address to our logistics and delivery partners so that your order can be delivered to you accurately and efficiently.
3. Third Parties and Related Partners
We may share your information with companies within our group where appropriate.
We may also share information with our agents, service providers, contractors, and other third parties where necessary and in accordance with this Privacy Policy. For example, we may use third parties to provide delivery services, process payments, analyze data, conduct marketing activities, and provide customer support.
We may share information with third parties for the purposes of fraud prevention and credit risk reduction.
If TheBlueTshirt sells or transfers all or part of its business, customer information may be transferred as part of that transaction.
Except where required to provide our services, comply with this Privacy Policy, or comply with applicable laws and regulations, we do not sell or disclose your personal information to third parties without your prior consent.
Our website may contain third-party advertisements, links to other websites, or embedded content from other websites. Please note that TheBlueTshirt is not responsible for the privacy practices, security, or content of third-party websites or services.
We may use customer behavior tracking technologies in connection with digital advertising, including remarketing, advertising campaign management tools such as DoubleClick, and audience reports provided through tools such as Google Analytics.
These technologies may collect information such as age range, gender, interests, advertising impressions, and interactions with advertisements.
Through advertising settings, users may choose to opt out of certain Google Analytics advertising features and manage how advertisements are displayed to them through Google services.
TheBlueTshirt and third-party service providers, including Google, may use Google Analytics cookies and other third-party cookies, such as DoubleClick cookies, to collect information, improve our services, and deliver advertising based on users’ previous visits to our website.
4. Other Uses of Personal Information
To improve the quality of our products and services, we may use customer information for market research and analysis.
Where possible, such information will be anonymized and used for statistical purposes only. You may choose not to participate in surveys or research activities at any time.
Survey results will not be shared with third parties unless otherwise disclosed to you. If you wish to participate in our surveys or provide feedback about your experience with TheBlueTshirt, you may provide your email address or contact us through TheBlueTshirt’s Facebook page.
You may also receive information from us about TheBlueTshirt, our products, promotions, news, services, or relevant business partners.
If you no longer wish to receive such information, you may unsubscribe through the link provided in our emails.
We may also collect information about how you interact with TheBlueTshirt’s services, including how frequently you visit our website, which products you view or purchase most frequently, and other usage information.
This information helps us understand your preferences and identify which aspects of our services are most useful or satisfactory to you.
We will continue to protect customer information and use it only for appropriate purposes. Where data is collected for statistical or analytical purposes, we will aim to ensure that it cannot be used to directly identify individual users.
5. Information Retention
We retain personal information for as long as reasonably necessary to provide our services and fulfill the purposes described in this Privacy Policy.
If you would like us to delete your personal information or account, please contact our Customer Care team to submit a request.
6. Organization Responsible for Collecting and Managing Personal Information
THEBLUETSHIRT COMPANY LIMITED
Tax Code: 0314294495
Address: No. 03, Street 105, Thanh My Loi Ward, Thu Duc City, Ho Chi Minh City, Vietnam
Website: https://thebluetshirt.com
Email: bluecustomer@thebluetshirt.com
7. Accessing and Updating Your Personal Information
You may access certain personal information by logging into your account on our website.
From your account, you may be able to view information such as your order history, order status, email information, account details, and newsletter subscriptions.
You may update certain personal information after logging into your account. You may also contact us to request the correction or deletion of your personal information.
You are responsible for keeping your account information and password secure and for not sharing them with unauthorized third parties.
TheBlueTshirt will not be responsible for losses resulting from the unauthorized use of your password where such loss is not caused by TheBlueTshirt.
8. Security
We use appropriate technical, administrative, and security measures to help prevent unauthorized or unlawful access to, loss of, destruction of, or damage to your personal information.
When collecting personal information through our website, we use secure servers and security measures designed to protect customer data.
TheBlueTshirt uses firewall protection for its systems. Where electronic payment card information is transmitted, Secure Socket Layer (SSL) encryption may be used to help protect that information.
While no method of electronic transmission or storage can be guaranteed to be 100% secure, SSL encryption makes it significantly more difficult for unauthorized parties to access or decode transmitted information.
You should not send complete credit card or debit card details to us through unsecured or unencrypted channels.
We maintain physical and electronic safeguards in connection with the collection, storage, and disclosure of your personal information.
For security reasons, we may occasionally request proof of identity before disclosing personal information to you.
You must not use any software, tools, or other methods to interfere with our systems or alter the structure or integrity of our data.
Any attempt to distribute, promote, interfere with, damage, access, or compromise the data or systems of our website without authorization is strictly prohibited and may result in the suspension of services and legal action where appropriate.
Transaction information will be kept confidential. However, where required by law or by a competent authority, TheBlueTshirt may be required to disclose such information.
9. Changes to This Privacy Policy
TheBlueTshirt may update or amend this Privacy Policy from time to time to reflect changes in our business needs, services, customer feedback, or applicable requirements.
We encourage you to review this Privacy Policy carefully before using TheBlueTshirt’s services.
By continuing to use TheBlueTshirt’s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its applicable terms.
10. Requests and Complaints
You have the right to request access to your personal information and to request that inaccurate or incomplete information be corrected without charge, subject to applicable laws and regulations.
You may also request that we stop using your personal information for marketing purposes at any time.
We understand that protecting your personal information is both your right and our responsibility.
If you have any questions, feedback, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:
